GrowPilot Privacy Policy

Last Updated: 6/30/2025

At GrowPilot (“we,” “us,” “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide Directly

  • Account Information: When you sign up, we collect your name, email address, company name, job title, and password.
  • Business Data: Information about your company, marketing strategy, and GTM resources that you provide to generate insights.
  • Communications: Any messages or feedback you send to us.
  • Integrations: When you connect third-party accounts (e.g., Google Analytics, LinkedIn), we collect data necessary to enable the integration.

1.2 Information We Collect Automatically

  • Usage Data: Information about how you access and use the Services (e.g., log data, pages viewed, features used).
  • Device Information: Browser type, IP address, device identifiers.
  • Cookies and Similar Technologies: We use cookies and analytics tools to improve the Services.

2. How We Use Your Information

  • Provide, operate, and improve our Services.
  • Personalize your experience.
  • Generate insights, recommendations, and reports.
  • Process transactions and send administrative information.
  • Respond to your inquiries and provide customer support.
  • Analyze usage and trends to improve functionality.
  • Enforce our Terms of Service and protect rights and safety.
  • Comply with legal obligations.

3. How We Share Your Information

  • Service Providers: Vendors who help us deliver and improve the Services (e.g., hosting providers, analytics services, email delivery).
  • Integrations: When you connect third-party accounts, we share data as needed to enable those integrations.
  • Business Transfers: If we merge, acquire, or sell assets, your data may be transferred.
  • Legal Requirements: When required to comply with applicable laws or respond to lawful requests.

We do not sell your personal information.

4. Legal Bases for Processing (GDPR)

If you are in the European Economic Area (EEA) or the UK, we process your personal data under the following legal bases:

  • Contractual Necessity: To provide the Services you request.
  • Legitimate Interests: To improve, secure, and market our Services.
  • Consent: Where required by law (e.g., certain cookies, marketing emails).
  • Legal Obligation: To comply with applicable laws.

5. Data Retention

We retain your information as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data at any time.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal information.
  • Object to or restrict certain processing.
  • Port your data to another service.
  • Withdraw consent at any time (where applicable).

To exercise these rights, contact us at privacy@joingrowpilot.com.

7. Security

We implement technical and organizational measures to protect your information. However, no system is perfectly secure.

8. International Transfers

We may transfer your information to countries outside your country of residence, including the United States. When we do, we ensure appropriate safeguards under applicable law.

9. Children's Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Policy from time to time. We will notify you of any material changes by posting the new Policy and updating the "Last Updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at: